Birch Cafe

October 2022 - Present

At Birch Cafe, I work as a cafe associate, event coordinator, and social media manager. As a cafe associate, I handle the register, drink station, and make food to order. I am also responsible for cleaning the dining room, mopping, and sanitizing the work stations. As an event coordinator, I communicate with 15+ local businesses directly to set up markets and pop-up events hosted by our store. Some of these events have earned Birch Cafe over $1,000 in revenue between 150+ customers. As a social media manager, I use Canva, Instagram, and (upcoming) TikTok to promote events, new menu items, and to bring in more customers. Finally, with this job, I completed the ServeSafe certification.

Greater Cleveland Urban Film Festival

May 2022 - May 2023

At GCUFF, I worked as an intern. I assisted with a wide variety of tasks, including but not limited to working on the program book passed out at the festival itself, creating and uploading social media posts for the festival’s Instagram page, and directing guests to the correct theaters and answering questions as they are posed.

Heinen’s Grocery

July 2019 - August 2022

At Heinen’s Grocery, I worked the front end. This meant that I was a cashier and stocker. My responsibilities included cashing out customers’ orders, upselling items directly next to the register, maintaining a clean workspace, and ensuring that customers have a quality experience. As a stocker, I worked to keep shelves fully supplied, clean and remove items from the shelf as necessary, and make sure that the aisles were walkable and organized.

Romeo’s Pizza

February 2017 - February 2019

At Romeo’s Pizza, I was a cashier/phone person. I took orders over the phone and ensured that all information was correct, kept the dining area and counter space clean, and organized completed orders. I also checked out customers’ and helped train newer coworkers.